Jump to main content


Remote service and predictive maintenance for industrial furnaces

Around the world, production facilities and supply chains are growing  together more closely. The Internet of Things, the intelligent networking of plants and machines, and the focused use of data are making this possible. The goal: to produce more efficiently, more productively and more sustainably. Digitized and increasingly complex infrastructures are also increasing the importance of remote maintenance in industry.

How to reduce costs with remote service and predictive maintenance

Current figures show why remote service and predictive maintenance are becoming increasingly important for industry: Defective machines are responsible for the loss of three percent of all working days in the UK, which amounts to an average annual loss of 35,300 euros per company. According to the Oneserve report, three quarters of all manufacturers also outsource maintenance, which costs a further 137,000 euros a year.


"... average annual loss of 35,300 euros per company."


Other studies paint a similarly alarming picture: independent research by Aberdeen states that 70 percent of all companies have little or no awareness of when maintenance is needed on their machines.

Yet there are enormous tangible and hidden costs associated with downtime: Costs of lost production, employee wages, costs of supplies, spare parts and maintenance, as well as lost business and lost customer confidence.

Remote services for predictive maintenance

To counter the high cost of downtime in industrial manufacturing, Industry 4.0 is spawning smart technologies, including remote service and predictive maintenance. Whereas in the past a technician was on site for maintenance work or machine breakdowns, today remote service is being relied on. From IT systems and machines to large industrial plants, more and more industrial companies are having their production facilities monitored remotely around the clock. Thanks to remote services, time-consuming and cost-intensive efforts such as travel or a complete shutdown are significantly reduced.

How exactly does this work? The production plants are equipped with sensors that virtually record all process and machine data. The collected data is continuously evaluated and forwarded to relevant departments.

Advantages of predictive maintenance: Instead of reacting to errors, malfunctions, damage and failures are detected at an early stage before they occur. Countermeasures we repair work can thus be initiated in good time. Intervals for maintenance work and inspections as well as spare parts management are also easier to plan and reduce costs in the long term.


Honeywell Thermal IQ

Cloud-based remote monitoring system for thermal process plants.

Thermal IQ from Honeywell connects plants such as industrial furnaces, boilers or exhaust systems to the cloud and makes (critical) thermal process data available in real time. Based on the information collected, plant operators can monitor and control them more efficiently - or simply make sure that everything is running smoothly.


Thermal IQ successfully in use at gypsum board manufacturer

For more than 115 years, the gypsum board manufacturer has supplied wall, ceiling, floor and roofing products to the industrial, commercial and residential markets. Numerous gypsum plants are running at full capacity. A production outage means irretrievable loss of sales. At one site, an interruption occurred in the kiln, bringing the entire board production to a standstill. To prevent this from happening in the future, the company turned to Thermal IQ from Honeywell.

As a result, the integration of the networked Thermal IQ platform has greatly simplified and improved the control and performance monitoring of thermal processes. With critical plant data available in real time and from anywhere, it has freed up staff from local plant monitoring, for one thing. On the other hand, remote monitoring has increased both performance, safety and productivity.

We implement the remote maintenance solution for your industrial furnace

A. Hock is your first contact when it comes to implementing Thermal IQ in your thermal process plant. We take care of the preliminary planning and engineering for the acquisition of crucial measuring points (e.g. consumptions, temperatures and pressures). We also help integrate the remote monitoring solution at your site.

Dominic Hock

Dominic Hock

Managing Director

I’m happy to support you with projects and enquiries in the field of valve technology as well as measurement and control technology. My areas of expertise are automation technology and networks.